What is the cancellation policy for Air Canada Airlines?
24-Hour Flexible Booking Policy +1–866–838–4959: Air Canada Airlines offers a 24-hour grace period for ticket cancellations, allowing passengers to cancel their tickets within 24 hours of booking without incurring any fees, regardless of the ticket type.
Refundable Tickets: Refundable tickets can be canceled at any time before the flight’s departure, and passengers are eligible for a full refund to their original payment method.
For domestic flights within the Air Canada States, Air Canada allows cancellations up to 24 hours before your scheduled departure with no fee. However, if you cancel within 24 hours of the scheduled departure time +1–866–838–4959, you will be charged a $150 cancellation fee per person. The fee applies to all fare classes except for basic economy fares, which are nonrefundable.
Why does the cancellation policy differ for international flights?
Air Canada’s cancellation policy is more strict for international flights compared to domestic routes. For flights to/from destinations in Canada, Mexico, the Caribbean, Central America, and South America, cancellations made more than 7 days before the scheduled departure are subject to a $150 fee per person. Cancellations within 7 days of departure are nonrefundable.
For flights to/from all other international destinations, the cancellation window is even shorter — only 5 days. Cancellations made 5 or more days before departure are subject to a $250 fee per person, while cancellations within 5 days are nonrefundable. The tighter windows and higher fees for international travel are due to the complexities of international flight operations and booking practices.
How can I cancel my reservation over the phone or online?
If you need to cancel a Air Canada reservation, you have a couple of easy options. To cancel over the phone, call Air Canada’s reservation number at ++1–866–838–4959. Representatives are available 24/7 to process cancellations. You can also cancel reservations online through Air Canada’s website or mobile app. Just log in, select “My Trips”, find the reservation you want to cancel, and follow the prompts. No matter how you cancel, be prepared to pay any applicable cancellation fees.
Do you offer a 24-hour cancellation policy for basic economy fares?
Unfortunately, basic economy fares are nonrefundable, even for cancellations made 24 hours or more before your scheduled departure. The ultra-low price of basic economy comes with more restrictions compared to regular economy tickets. If you need flexibility to change or cancel your plans, it’s best to book a regular economy fare rather than basic economy. However, if your travel plans are 100% certain, basic economy can save you money with its lower upfront cost.
What are some exceptions to Air Canada’s standard cancellation policy?
While the policies above cover most standard cancellations, there are a few exceptions that may provide cancellation fee waivers or credits under certain circumstances. For example, if your flight is delayed by 4 hours or more and you elect not to travel, you can typically receive a travel credit for future travel instead of a cancellation fee. Air Canada may also waive fees due to involuntary schedule changes or medical emergencies if you provide documentation. It’s always worth calling ++1–866–838–4959 to discuss your unique situation with an agent.
FAQs
What documentation is required for a medical cancellation?
You’ll need a signed letter or documentation from your doctor on official letterhead stating the nature and dates of the medical issue that prevents travel.
Can I get a refund if my flight is delayed or canceled by Air Canada?
For delays or cancellations within Air Canada’s control, you may be eligible for a full refund instead of just a travel credit. Contact customer service at ++1–866–838–4959 to discuss options.
How long will it take to receive a refund if approved?
For refunds processed as a travel credit, the credit will typically appear on your Air Canada account within 2–3 business days. Refunds back to your original form of payment may take 7–10 business days to process once approved.
In conclusion, I hope this overview of Air Canada’s cancellation policies and fees has helped explain your options if you need to change your travel plans. Don’t hesitate to call Air Canada’s customer service line at ++1–866–838–4959 if you have any other questions.
